Term & Conditions

Terms of Use

Welcome to Ekaiva Cosmetics! These Terms & Conditions ("Terms") govern your access and use of our website, mobile app, and related services (collectively, the "Services"). Please read these Terms carefully before using the Services. By accessing or using the Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you may not access or use the Services.

1. Use of the Services:

You must be at least 18 years of age to use the Services.
You may use the Services only for lawful purposes and in accordance with these Terms.
You agree not to use the Services:
In any way that violates any applicable law or regulation.
To infringe upon the rights of others, including their intellectual property rights.
To transmit any harmful or malicious content.
To impersonate any other person or entity.
To interfere with or disrupt the Services.

2. Orders and Payment:

When you place an order on the Services, you are offering to buy the item(s) at the specified price(s), plus any applicable shipping and handling charges.
We reserve the right to refuse any order for any reason.
Payment can be made by the methods listed on the Services.
You agree to provide accurate and complete billing and shipping information.

3. Shipping and Returns:

We will ship your order to the address you provide at checkout.
Shipping times and costs will be displayed at checkout.
You have 30 days to return or exchange an item, subject to our return policy, which can be found here: [link to return policy].

4. Products and Information:

We strive to provide accurate information about our products on the Services. However, we cannot guarantee that all information is error-free, complete, or up-to-date.

We are not responsible for any allergic reactions or adverse effects resulting from the use of our products. It is your responsibility to read the ingredients list carefully and consult with a healthcare professional if you have any concerns.

5. Intellectual Property:

The Services and all content and materials therein, including, without limitation, trademarks, logos, designs, text, graphics, images, video, and audio (collectively, the "Content") are protected by copyright, trademark, and other intellectual property laws.

You may not use any Content without our prior written permission.

6. Disclaimer:

THE SERVICES AND CONTENT ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE.

WE ARE NOT LIABLE FOR ANY DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, AND PUNITIVE DAMAGES.

7. Limitation of Liability:

IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, OR PERSONAL INJURY) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Indemnity:

You agree to indemnify and hold us harmless from any and all claims, losses, expenses, and damages (including reasonable attorneys' fees) arising out of or in connection with your use of the Services.

9. Governing Law and Dispute Resolution:

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of laws provisions.

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.

10. Termination: 
We may terminate your access to the Services for any reason, at any time, without notice.
You may terminate your use of the Services at any time.

11. Entire Agreement:
These Terms constitute the entire agreement between you and us with respect to the Services and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.